In strategic partnership with National Business Travel Association (NBTA)
IT&CMA and CTW is the first event in Asia to offer the NBTA's CTE (Corporate Travel ExpertSM) programme to Corporate Travel Managers who want to learn key strategies to optimise travel spending and deliver ROI using current market technology.
Backed by popular demand, the "Fundamentals of Business Travel Management" workshop is NBTA’s starter course designed as a guide to the primary components of managed travel. Led by an expert facilitator, the course is structured to suit the needs of travel professionals in the Asia-Pacific region and will show how a well-designed programme becomes a strategic corporate asset.
What is the CTE designation? Attendees who successfully complete the Fundamentals of Business Travel Management course will be eligible to earn the Corporate Travel Expert (CTE) designation by passing the CTE exam. Carrying the CTE designation following your name shows that you have mastered the fundamental tenets of corporate travel management.
Course Outline
Components of Travel Management
Centralized Travel Procurement
Travel Policy
Role of Travel Manager
Role of Travel Agency
Role of Technology
Data & Expense Management
Travel Expense Drain
Financial Controls (pertinent regulations present in the Asia Pacific region)
Showing Value (Return on Investment) For Your Travel Program
Metrics & Reporting
Communication
Risk Management
Lesson 5 - Troubleshooting
Compliance
Frequent Flyer Points
Added Cost Through Lack of Knowledge
Customer Service
Business Travel Technology
Technology 101
Technology 101
Mid-Office
Back Office
Travel Reservations
Global Distribution Systems and Self-Booking Tools
Overview
GDS/GNE Products
Self Booking Tools
Tying it All Together
Savings
Supplier Inventory
Technology Sources
Review
Purchasing – Why select each kind of vendor?
Independent Developers
Travel Agencies
GDS Vendors
Company In-house IT
Corporate Governance
Trends and Forecasting
Trends
Overview
Trends
Forecasting
Overview
Forecasting
Benchmarking
Overview
Benchmarking Applied
Benchmarking Internal
Benchmarking External
Validating Benchmarking
Summary
Selling into Procurement
Strategic Sourcing
Buying Process & Clarification of Needs
Educating the Buyer About Your Business
Creating Your Value Proposition (and Avoiding Commoditization)
Responding to Request for Proposals (RFPs)
Negotiation/Re-negotiation
Differences between selling into Procurement vs. traditional approaches
Who Should Become a CTE? Administrative Assistants Coordinators Travel Managers new to travel management Regional/District Sales Managers for travel suppliers new to travel management
CTE Workshop - Fundamentals of Business Travel Management Date: 4 October 2009, Monday Time: 0900 - 1700hrs Venue: Level 22, BCC (to be confirmed)
CTE Exam Date: 5 October 2009, Tuesday Time: 0930 - 1030hrs Venue: Level 22, BCC (to be confirmed)
Corporate Travel ExpertSM (CTE) Designation Course Special Price: US$225(Exam and workbook included)
CTW Asia Pacific 
