Date/Day

Time

Event

3 October 2010

Sunday 

1400 – 2100hrs

Booth Set Up (Special design only) 

Exhibition Hall, Level 22, BCC 

4 October 2010

Monday

0900 – 2100hrs

Booth Set Up 

Exhibition Hall, Level 22, BCC 

0900 – 1700hrs

4^th Asia For Asia Summit (For invited delegates only)

Lotus Suite 7, Level 22, BCC

0900 – 1700hrs

PAE 102, Workshop - Association Professionals Competencies 
Lotus Suite 3, Level 22, BCC

Course Leaders:

Michael Anderson, CAE, President and CEO of cSAE, Canada |

Simon Pryor, FSAE, President of AuSAE, Australia

1000 – 1730hrs

Registration for Media  

Media Centre, Lotus Suite 10, Level 22, BCC 

1000 – 1730hrs

Registration for Exhibitors, Buyers, Corporate Travel Managers & Speakers

Registration Counters, Level 22, BCC  

1100 – 2000hrs

IT&CMA and CTW 2010 Friendly Golf Game

Venue Partner: Rose Garden Golf Course

1130 – 1400hrs

4^th Asia For Asia Summit Luncheon (For invited delegates only)

Lotus Suite 1-2, Level 22, BCC

1300 – 1715hrs

Pre-Show City Tours (Afternoon)

a. HD Cycle Bangkok Jungle | b. The Flower Market and Temple of Memory |

c. Nature in the Crowded City

1500 – 1900hrs

Pre-Show City Tour (Evening)

a. Body & Soul

5 October 2010

Tuesday

5 October 2010

Tuesday 

5 October 2010

Tuesday

0800 – 1000hrs

Breakfast Briefing Session Presented by ICCA

Lotus Suite 11, Level 22, BCC

0900 – 1100hrs

AACVB Meeting (Only for Invited Guests)

Lotus Suite 9, Level 22, BCC

0830 – 1730hrs

Registration for Media

Media Centre, Lotus Suite 10, Level 22, BCC 

0830 – 1730hrs

Registration for Exhibitors, Buyers, Corporate Travel Managers & Speakers

Registration Counters, Level 22, BCC 

1000 – 1300hrs

PAE102 Assessment - Association Professionals Competencies 
Lotus Suite 3, Level 22, BCC

1000 – 1700hrs 

IMEX-MPI-IT&CMA Future Leaders Forum 2010 (Supported by TCEB and TICA) 

Lotus Suites 1 & 2, Level 22, BCC 

1400– 1405hrs

Opening & Welcome Remarks  

Darren Ng, Managing Director, TTG Asia Media

Cinema 15, Level 9, SF World 

1405 – 1450hrs

Keynote Address

The Future of Delivering and Creating Value in Service

Prof Ng will share the latest findings in the new movement of service dominant logic and value co-creation coming out of the UK, Europe and the US; address the importance of emotional value, not just functional value; the changing state of the customer empowered by technology and innovative approaches; the role of information; and future business models in travel and tourism.

Prof Ng is Professor of Marketing Science, University of Exeter Business School, Senior Visiting Fellow, University of Cambridge and Academic Adviser to Cambridge University Health Partners.

Prof Ng was the former CEO of SA Tours, one of the largest tour operators in the region spanning Malaysia, Singapore and China, and founder of Empress Cruise Lines.

Prof Irene Ng

Professor of Marketing Science, University of Exeter Business School, Senior Visiting Fellow, University of Cambridge, UK

Cinema 15, Level 9, SF World Cinema

1450- 1545hrs

Interactive Session

You Say, I Say!

You Say, I Say! explores important issues that affect business today. This fast-paced, lighthearted fan-filled interactive session is designed for you to have your say. Top panellists, representing different segments of the industry, will be posed a series of questions and will share their knowledge on specific topical issues. After they present their personal perspectives, we give you the opportunity to express your views. Agreeing with or challenging what the panellists say, will make for an expressive and entertaining session. Hot issues, quick 45-second responses, plus our low-tech, high-energy voting system – guaranteed to get the whole room buzzing.

Moderated by David Barrett

Executive Director

Diethelm Events, Thailand

Panellists:

Dr Irene Ng, Professor of Marketing Science, University of Exeter Business School, Senior Visiting Fellow, University of Cambridge, UK

Peter Koh, Regional Travel Manager, Asia Pacific, Japan & Latin America, Symantec, Singapore

Ian Quartermaine, CEO & Founder, MeetingsIn, US

Bert van Walbeek, CEO, The Winning Edge, Thailand

Cinema 15, Level 9, SF World 

1545 – 1600hrs

Briefing for Exhibitors, Buyers and Corporate Travel Managers

Cinema 15, Level 9, SF World 

1600 – 1630hrs

Coffee Break for Exhibitors and Corporate Travel Managers

Cinema 15 Foyer, Level 9, SF World 

1600 – 1630hrs

Coffee Break for Buyers 

World Ballroom, Level 23, BCC 

1630 – 1730hrs

Sellers-Meet-Buyers Appointment Scheduling Session

World Ballroom, Level 23, BCC 

1730 – 1815hrs

Buyers-Meet-Seller Appointment Scheduling Session

Exhibition Hall, Level 22, BCC 

1900 – 2130hrs

Opening Ceremony & Welcome Cocktail (Entry by delegate badge or invitation only)

Athénée Crystal Hall, Plaza Athénée Bangkok, A Royal Méridien Hotel

Hosted by Thailand Convention & Exhibition Bureau (TCEB)

2130 – 2400hrs

Late-night Function hosted by TTG Asia & Conrad Bangkok Hotel

(For all delegates - entry by delegate badge or invitation only)

87 Plus Bar, Conrad Bangkok Hotel

6 October 2010

Wednesday

0800 – 0900hrs

IT&CMA Seminar 1A

IT&CMA Seminar 1B

Lotus Suite 11, Level 22, BCC

Buy Green, Sell Green

Asia may not be the standout choice for meeting planners looking to host environmentally conscious events. What exactly are buyers looking to buy? Can Asia deliver, and how can buyers take the destination more seriously?

Anthony Wong

Group Managing Director

Asian Overland Services Tours & Travel Malaysia

Hugo Slimbrouck

Director of Global Sales & Strategic Partnerships

Ovation Global DMC, Belgium

Lotus Suite 12, Level 22, BCC

A Bite of Association Meetings: Flavour of the Month or Indigestion?

Is pulling off a successful association meeting so complicated and financially risky that it will only take off with government leading the bids? Does the industry need some sort of insurance system to mitigate the fear that it may be biting too much than it can chew?

Michael Anderson, CAE, President and CEO of CSAE, Canada

Simon Pryor, FSAE, President of AuSAE, Australia

0900 – 1800hrs

Registration for Trade Visitors  

Registration Counters, Level 22, BCC 

0900 – 1800hrs

Exhibition and IT&CMA Appointment Sessions

Exhibition Hall, Level 22, BCC 

0930 – 1200hrs

IMEX-MPI-IT&CMA Future Leaders Forum 2010 (Supported by TCEB and TICA) 

Lotus Suites 1 & 2, Level 22, BCC 

1230 – 1345hrs

‘Believe in Thailand’ Executive Luncheon

[Buyers, Corporate Travel Managers, Media & Speakers or via Invitation card only]

Sponsored by Thailand Convention & Exhibition Bureau (TCEB)

Exhibition Hall, Level 22, BCC

1530 – 1730hrs

CTW Business Appointments

Exhibition Hall, Level 22, BCC 

1830 – 2100hrs

Hosted Dinner (For Hosted Delegates)

World Ballroom, Level 23, BCC

Sponsored by Seoul Tourism Organization

2130 – 2400hrs

Late-night Function hosted by TTG Asia & Shangri-La Hotel Bangkok

(For all delegates - entry by delegate badge or invitation only)

Shangri-La Hotel Bangkok

7 October 2010

Thursday

0800 – 0900hrs

IT&CMA Seminar 2A

IT&CMA Seminar 2B

Lotus Suite 11, Level 22, BCC

Redefining Destination Marketing

More than ever, value-for-money is the buzzword and nobody wears the label better than Asia. What “deal breakers” – price, service, rich culture, new ideas etc. – still make Asia hot and happening? What else needs to be done?

Ian Quartermaine

CEO and Founder

MeetingsIn, US

Eunice Chua

Regional Manager

Meetings, Incentives, Conventions & Exhibitions

Tour East Singapore (1996) Pte Ltd, Singapore

Lotus Suite 12, Level 22, BCC

Inventing the FutureTM: Building a sustainable organisational culture – motivating staff

Rapid change, increasing demands, fewer resources. No wonder people are reporting higher levels of stress than ever before. Almost a half of employers and employees surveyed by Metlife in 2010 have reported an increase in workload just over the past year, and at the same time less than half of employees have been found to be satisfied by their work. The future of business will be all about establishing and maintaining a proactive organisational culture that can support positive transition. The session aims to empower organisational vision and mission, to increase morale, create more opportunities for buy-in, and establish positive principles and actions for moving forward collaboratively.

Andrew Grant

Managing Director

Tirian, Australia

0900 – 1640hrs

Exhibition and IT&CMA Appointment Sessions

Exhibition Hall, Level 22, BCC 

0900 – 1100hrs

CTW Business Appointments

Exhibition Hall, Level 22, BCC 

0900 – 1700hrs

Trade Visitors Registration 

Registration Counter, Level 22, BCC

1230 – 1345hrs

9th Sticky Awards Lunch (Entry by delegate badge or invitation only)

Exhibition Hall, Level 22, BCC 

1830 – 2230hrs

TTG Travel Awards (By invitation only)

World Ballroom, Level 23, BCC