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Inside the Fast Track
11 - 13 OCTOBER 2005
PATTAYA EXHIBITION & CONVENTION HALL (PEACH), Thailand
Tentative Conference Programme
As of 30th September 2005
| Date/Day |
Time |
Event |
| 10 October 2005, Monday |
1030 - 1800hrs |
Exhibitors, Buyers, Corporate Travel Managers & Media Registration
– Counters B & C, Level 1, PEACH |
| 1200 - 1930hrs |
IT&CMA/CTW 2005 Friendly Golf Tournament – Burapha Golf Club
Fast Track on the Green |
| 1300 - 1700hrs |
Pre-Show City Tours |
| 11 October 2005, Tuesday |
0815 – 1700hrs |
Exhibitors, Buyers, Corporate Travel Managers & Media Registration
– Counters B & C, Level 1, PEACH |
| 0900 – 1700hrs |
3rd Asia-Pacific Future Leaders Forum (FLF)
– Orchid Hall A, Level 1, Royal Cliff Grand
Fast Track for Future Leaders
Aimed at developing future leaders for the MICE industry, this annual forum provides students in tourism and hospitality education with a wealth of industry knowledge and experience, as well as networking opportunities with captains of the industry.
Co-organised by IMEX, IT&CMA and TCEB. Supported by TICA
|
| 0900 – 1100hrs |
4th NBTA Global Travel Management Exchange Forum (GTMEF)
– Pattaya Room 6, Mezzanine, PEACH
Inside Track: TRAVEL MANAGERS’ Roundtable
This year, NBTA moderates a special session for travel managers from Asia to share their day-to-day challenges and concerns with their peers from US and Europe, working together to advance the industry. The best education and learning can only come from within and through the sharing of information among corporate travel professionals themselves.
Moderated by Ian Flint, Head of Consultancy, Ian Flint & Associates
|
| 0900 – 1100hrs |
IT&CMA Workshop
– Pattaya Room 3, Mezzanine, PEACH
Executive Series: Fast Track to Sales Excellence
An accelerated program for those who want to learn or relearn how to prospect for clients, how to conduct presentations and how to talk to people about your business.
Part 1 – Identify and reach potential clients and stay in touch with existing clients to grow your business profitably. You will learn over a dozen key tips, tools and techniques to prospect, stay in touch, advertise for free, cross promote, creative sales and marketing solutions and more.
Michael Podolinsky, CEO, Podolinsky International
|
| 1115 – 1230hrs |
IT&CMA/CTW Special Presentation
– Siam Ballrooms A & B, Ground Level, Royal Cliff Beach Hotel
Feel the Magic!
An ice-breaker, a visual treat and an education session all rolled into one, Feel the Magic is a special presentation to put IT&CMA and CTW delegates in the mood to network and to learn as much from the conference proper. And what better way to do that than to hear and see for themselves how Asia's biggest attraction to open in years, Hong Kong Disneyland, planned its spectacular, million-dollar opening ceremony that was a zealously-guarded secret until opening day on September 12. Draw lessons from the planning of one of the biggest openings ever in Asia, or simply sit back, feel the magic, let your creative juices flow and be inspired to do better in your area of work.
Roy Tan Hardy, Vice President, Sales & Marketing, Hong Kong Disneyland
|
| 1230 – 1400hrs |
Lunch (at delegates' own leisure) |
| 1405 – 1420hrs |
Welcome & Opening Address
– Siam Ballroom, Ground Level, Royal Cliff Beach Hotel
- Darren Ng, Managing Director, TTG Asia Media
- Kevin Iwamoto, Past Chairman & President of NBTA and Global Airline, Car & Ground Commodity Manager, Hewlett-Packard Company
|
1420 – 1530hrs |
Keynote Session - Siam Ballroom, Ground Level, Royal Cliff Beach Hotel
Fast Track to the Future
Tourism is the world's largest industry, with nearly 760 million international tourist arrivals in 2004 and total revenues of more than US$500 billion. With such staggering figures, let's go crystal ball gazing into the future of travel in transportation, destinations, technology, products, jobs and more. Flying cars. Cities in the sky. Colonies on the moon. Such flights of sci-fi fantasy can only be unimaginable to us now but totally imaginable in the next decade or so.
Rohit Talwar, Global Futurist and CEO, Fast Future |
| 1530 – 1600hrs |
Briefing for Exhibitors, Buyers & Corporate Travel Managers
– Siam Ballrooms A & B, Ground Level, Royal Cliff Beach Hotel |
| 1600 – 1630hrs |
Coffee Break for Exhibitors & CTW delegates
– Siam Ballroom Lounge, Ground Level, Royal Cliff Beach Hotel |
| 1600 – 1630hrs |
Coffee Break for Buyers
– Outside Grand Ballroom, Level 2, Royal Cliff Grand |
| 1630 – 1730hrs |
CTW Table-Top Exhibition
(CTW delegates only)
– Sapphire Rooms, Ground Level, Royal Cliff Beach Hotel |
| 1630 – 1730hrs |
Sellers-Meet-Buyers Appointment Scheduling Session
(IT&CMA delegates only)
– Grand Ballroom, Level 2, Royal Cliff Grand |
| 1900 – 2200hrs |
Opening Ceremony, Welcome Cocktail & Dinner
– Alangkarn |
| 2200hrs – Late |
"Rockin' In Full 3D" Hosted Late Night Function by Hard Rock Hotel Pattaya & TTG Asia Media
– Hard Rock Hotel Pattaya |
| 12 October 2005, Wednesday |
0800 – 0900hrs |
IT&CMA Seminar 1A
Breakfast hosted by TICA
– Pattaya Room 3, Mezzanine, PEACH
Gaining Customer Confidence - Risk Management Tips
An informative session on Risk Management in the travel and meetings industry, giving examples of risks and how to manage these risks.
Assistant Professor Thitivadee Chaiyawat, Department of Statistics, Faculty of Commerce & Accountacy, Chulalongkorn University
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IT&CMA Seminar 1B
Breakfast hosted by SITE
– Pattaya Room 4, Mezzanine, PEACH
Motivation in the 21st Century: What is in it for me?
A look at the state of motivation and incentive travel in the " Western world " and "Eastern World" - past and present - and how motivation and incentive travel will influence the " Eastern world " in the future.
Lex Granaada, Managing Partner, Granaada & Partner and SITE International Board/President Elect 2005
& Co-Speaker
|
|
| 0900 – 1000hrs |
CTW Breakout Session 1A
– Pattaya Room 6, Mezzanine, PEACH
Fast Track to Certification - Session 1
(Beginners Level)
RFP Programme
This session looks at the available tools for the management and purchasing of Travel & Entertainment (T&E). It shows how to formulate a tender programme, how to use current online RFP options to pick suppliers to deliver ‘best value’ for your organisation, and how these electronic RFPs can improve the process and offer real cost savings.
John Pifer, Vice President, Management Alternatives
|
CTW Breakout Session 1B
– Pattaya Room 5, Mezzanine, PEACH
Fast Track for Measuring ROI
CASE STUDY
Till today, travel management is still misunderstood and undervalued by many corporations. Find out from experienced professionals the steps to take to measure ROI successfully. Learn how to manage and negotiate travel-related services to provide measurable financial benefits to the company, and how to create an action plan and future strategy.
Ian Flint, Head of Consultancy, Ian Flint & Associates
|
CTW Breakout Sessions 1C
– Pattaya Room 7, Mezzanine, PEACH
Fast Track for Crisis Management
CASE STUDY
In unexpected times, an effective crisis management programme is critical for ensuring safe and efficient travel for the company’s employees.
Corporate travel managers share their expertise, experience and insights and the changes they have instituted for their travel programmes.
Wendy Reynolds, Global Commodity Manager, Travel Agency and Technology, HP Global Travel and Meeting Services & Sicille Kotelawala, Deputy Chairperson, Ceylinco Travels & Tours
|
| 1000 – 1030hrs |
Networking Coffee Break
(CTW delegates only)
– PEACH Foyer, Level 1 |
| 1030 – 1130hrs |
CTW Breakout Session 2A
– Pattaya Room 6, Mezzanine, PEACH
Fast Track to Certification - Session 2
(Intermediate Level)
Contract Negotiation
This session introduces useful information and tips on supplier selection and contract management. It focuses on learning the negotiation skills and techniques required of an effective travel manager.
John Pifer, Vice President, Management Alternatives
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CTW Breakout Session 2B
– Pattaya Room 5, Mezzanine, PEACH
Fast Track to Technology
A look at the new and emerging technology tools for travel bookings, expense management, reporting, examining the pros and cons of each of these for corporate travel managers and business travellers.
Johnny Thorsen, General Manager, Cendant Corporate Travel Solutions, Asia Pacific, Cendant Travel Distribution Services
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CTW Breakout Sessions 2C
– Pattaya Room 7, Mezzanine, PEACH
Fast Track to Service Apartments
Growing corporate travel has fuelled the demand for short-term housing in China and elsewhere in the region. How have service apartments ‘upped their service’ to meet the needs of corporate travellers. Listen to an industry expert talk on the trends and developments in the region and the pros and cons of service apartments versus hotels.
Gerard Weller, Managing Director, Indochina, ASCOTT International Management
|
| 1130 – 1230hrs |
CTW Industry Presentation
– Orchid Halls A & B, Level 1, Royal Cliff Grand
4th Asia Pacific Corporate Travel Research Survey by BTN Asia-Pacific and Airclaims Limited
Now in its fourth year, this annual industry survey - conducted among corporate travel agencies, managers and suppliers in Asia - continues to track the outlook, growth and business trends in the corporate travel industry in the region.
Peter Morris, Economist, Chief Economist, Airclaims Limtied
|
| 1230 – 1400hrs |
“2006 Discover Hong Kong Year” Hosted Luncheon by Hong Kong Tourism Board
(for Buyers, Corporate Travel Managers, Media & Speakers only)
– Siam Ballroom, Ground Level, Royal Cliff Beach Hotel |
| 1400 – 1500hrs |
CTW Workshop
- Orchid Hall A & B, Level 1, Royal Cliff Grand
Executive Series: Fast Track to Sales Excellence
An accelerated program for those who want to learn or relearn how to prospect for clients, how to conduct presentations and how to talk to people about your business.
Part 2 – A highly interactive session on creating and delivering powerful presentations that are interactive and fun using the Podolinsky’s ABCD Formula. Every participant will receive a free Presentation Pocket Guide® to make giving any presentation in the future easy and a joy.
Michael Podolinsky, CEO, Podolinsky International
|
| 1505 – 1540hrs |
Travel Managers’ IT&CMA Business Appointments
– Exhibition Hall, Level 1, PEACH |
| 1545 – 1605hrs |
Networking Coffee Break (CTW delegates only)
– PEACH Foyer, Level 1 |
| 1605 – 1700hrs |
Travel Managers’ IT&CMA Business Appointments (cont’d)
– Exhibition Hall, Level 1, PEACH |
| 1700 – 1800hrs |
“Taiwan 101 – Meet Taiwan” Hosted Sundowner Cocktail by Taiwan External Trade Development Council (for Buyers, Corporate Travel Managers, Media & Speakers only) - Taiwan Pavilion, Exhibition Hall, Level 1, PEACH |
| 1930 – 2200hrs |
Cambodia Night Hosted Dinner by Cambodia National Tourism Authority
– Dusit Resort Pattaya |
| 2200hrs – Late |
“Parade of Stars” Hosted Late Night Function by Dusit Resort Pattaya & TTG Asia Media
– Dusit Resort Pattaya |
| 13 October 2005, Thursday |
0800 – 0900hrs |
IT&CMA Seminar 2A
– Pattaya Room 3, Mezzanine, PEACH
ASSOCIATIONS Track: The Future of Association Meetings
With members’ increased demands for ROI for their time and money, associations are looking at innovative ways to improve their meetings to become a key vehicle for marketing their association. Hear associations speak and share their experiences and challenges with suppliers, government etc interested in tapping association meetings. How can all parties work together to meet the challenges and demands in a competitive and changing environment?
Susan Sarfati, President & CEO, The Center for Leadership and Executive Vice President of ASAE
Octavio Peralta, Secretary General Association of Development Financing
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IT&CMA Seminar 2B
– Pattaya Room 4, Mezzanine, PEACH
The Staging of the IOC Session: Case Study for Event Management
By hosting the next best thing to the 2012 Summer Olympic Games, Singapore grabs the global platform by hosting the 117th International Olympic Committee (IOC) Session in July this year. This case study shows what it takes for the Lion City to successfully win the bid to host the event, for the organising committee to pull off the grand scale of the event, as well as the challenges the organisers faced in managing the event such as security for attending heads of nations and sports celebrities and the 1,500 media from all over the world.
Sajid Mohd Hanifa, Assistant Director, Singapore Sports Council
|
|
| 0900 – 1600hrs |
Trade Visitors Registration
– Counters B & C, Level 1, PEACH |
| 0900 – 1035hrs |
Travel Managers’ IT&CMA Business Appointments
– Exhibition Hall, Level 1, PEACH |
| 1035 – 1100hrs |
Networking Coffee Break CTW delegates only)
– PEACH Foyer, Level 1 |
| 1100 – 1230hrs |
CTW Panel Discussion
– Pattaya Room 3, Mezzanine, PEACH
Corporate Travel: Real Issues, Real Solutions
Following the pre-conference GTMEF roundtable, this session highlights key challenges and concerns in their work place brought up and discussed by corporate travel managers themselves. In this open forum for all, a panel of industry practitioners and suppliers share their insights on these issues and brainstorm on ideas for solutions.
Moderated by industry consultants and specialists
- Kevin Iwamoto, , Past Chairman & President of NBTA and Global Airline, Car & Ground Commodity Manager, Hewlett-Packard Company
- Johnny Thorsen, General Manager, Cendant Corporate Travel Solutions, Asia Pacific, Cendant Travel Distribution Services
- Cameron Ong, Managing Director & CEO, The ASCOTT Group
|
| 1230 – 1400hrs |
Sticky Awards Presentation -
Supper Club, Ground Level, Royal Cliff Beach Hotel |
| 1400 – 1515hrs |
CTW Breakout Session 3A
– Pattaya Room 6, Mezzanine, PEACH
Fast Track to Certification - Session 3
(Advanced Level)
Travel Managers’ Best Practices
How are your procurement and payment practices measuring up? A certification workshop on Travel & Entertainment Best Practices to manage T&E expenses, one of the largest controllable indirect expenses in an organisation.
John Pifer, Vice President, Management Alternatives
|
CTW Breakout Session 3B
– Pattaya Room 5, Mezzanine, PEACH
Fast Track to Aviation: New Realities
This session starts with an overview of the state of the air transport industry. Amidst an ever challenging and evolving landscape, airlines are realising that one model is no longer enough. Find out what airlines are doing to stay commercially viable and the opportunities and threats faced by corporate travel planners and managers as a result of changing models.
Peter Morris, Chief Economist, Airclaims Limited & Vasing Kittikul,
President, Airline Club of Thailand and Executive Vice President, Commercial Department, Thai Airways International
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CTW Breakout Session 3C
– Pattaya Room 7, Mezzanine, PEACH
Fast Track to Travel Planning
A practical all-skills workshop that provides all the tips and techniques for travel planners to learn and apply the art of travel planning in their work. It will focus on the essentials of travel planning and spend time on resources, processes, complexity of itineraries and needs, data and ultimately getting the best value and savings for the company.
Eunice Yap, Marketing Director - Asia, OAG Worldwide
|
| 1515 – 1635hrs |
CTW Closing Session
– Pattaya Room 3, Mezzanine, PEACH
Stop … and Smell the Flowers
A breather and fitting close to ‘Inside the Fast Track’, this session shows us that there is more to life than travel, work and non-stop meetings. What’s the plan for sanity from the professional grind, the long hours, the relentless pressure, the constant travel? Stress Management. This closing session is dedicated to your healthy body and peace of mind on business trips, at the office, and at home.
Nick Dalton-Brewer, Work Life Balance Coach, The Hale Clinic
|
| 1830 – 2230hrs |
TTG Travel Awards
– Siam Ballroom, Ground Level, Royal Cliff Beach Hotel |
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